Winnipeg Quality Siding
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Privacy Policy

Effective date: July 31, 2026

This Privacy Policy explains how Winnipeg Quality Siding ("we," "us," or "our") collects, uses, and protects personal information when you visit our website or contact us about our services. We are committed to handling your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law.

1. Information We Collect

Information You Provide

We collect personal information you choose to give us when you:

  • Contact us through a form on our website, by phone, or by email
  • Request a quote, estimate, or service booking
  • Leave a review or respond to a follow-up message
  • Ask us a question about our services

This information typically includes your name, phone number, email address, service address or general location, and any details you include in your message.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information to keep the site working and understand how it is used, including your IP address, browser type, the pages you visit, and the site that referred you. We use this only for security and to improve the website.

2. How We Use Your Information

We use the personal information you provide to:

  • Respond to your enquiry and provide a quote or estimate
  • Schedule, perform, and follow up on the services you request
  • Contact you about your project or appointment
  • Request and respond to reviews of our work
  • Keep records required for our business and to meet legal obligations

We collect and use your information based on your consent and as reasonably necessary to provide the service you have asked us for. We do not use your information for purposes unrelated to those above without telling you first.

3. Marketing and Text Message Communications

If we send you marketing or promotional messages by email or text, we do so in accordance with Canada's Anti-Spam Legislation (CASL). We send these messages only where we have your consent or an existing business relationship, every message identifies us and includes a way to unsubscribe, and we honour unsubscribe requests promptly. You can opt out of marketing messages at any time without affecting service-related communications about a job you have booked.

Text Messaging (SMS)

If you provide your phone number and opt in, we may send you text (SMS) messages related to your enquiry, quote, appointment, or service — and, where you have consented, occasional follow-up or promotional messages.

  • We will not share or sell your phone number or SMS consent with any third party or affiliate for their own marketing purposes. Your mobile information is used only to communicate with you about our services.
  • Message frequency varies. You can expect to receive messages in response to your requests and about your active jobs; if you have opted in to promotional messages, you may receive up to a few messages per month.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. After you reply STOP, we will send one confirmation message and then stop sending texts, other than any messages required to complete a service you have already booked.

4. How We Share Information

We do not sell your personal information. We share it only as needed to run our business and serve you, specifically with:

  • Service providers who help us operate, such as our website host, scheduling and customer-messaging tools, and review platforms, and only the information they need to perform that work on our behalf. Phone numbers and text-messaging consent are never shared with third parties for their own marketing.
  • Authorities or advisors where we are required to by law, or to establish, exercise, or defend our legal rights

Where we use third-party tools, we take reasonable steps to ensure your information is handled with appropriate safeguards.

5. How We Protect Your Information

We use reasonable physical, organizational, and technical safeguards to protect your personal information against loss, theft, and unauthorized access or disclosure. No method of transmission or storage is completely secure, but we work to protect your information appropriate to its sensitivity.

6. How Long We Keep It

We keep your personal information only as long as needed for the purposes described in this policy or as required by law, such as to complete your project, maintain service and warranty records, and meet tax and recordkeeping requirements. When information is no longer needed, we take steps to securely delete or anonymize it.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to remember your preferences and to understand how the site is used so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do.

8. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you and ask how it has been used and shared
  • Correct information that is inaccurate or incomplete
  • Withdraw consent to our use of your information, subject to legal or contractual limits
  • Ask questions or raise a concern about how we handle your information

To make a request, contact us using the details below. We will respond within a reasonable time as required by law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

9. Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our website may link to third-party websites, such as review platforms or social media. This policy does not cover those sites, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company: Winnipeg Quality Siding

Phone: (431) 816-1981

Email: [email protected]

Website: https://winnipegqualitysiding.ca